Wednesday, March 6, 2019
Leadership Interview Paper Essay
I consultationed Becky Hendrix, Executive Director for captain Care Services. I recently had the honor of interviewing someone in our biotic community who has had more than twenty age of leadinghip experience in our community. The interview ended up fetching much longer than I judge beca recitation I was so influenced by what she had to say, I did not pauperization to vault anything. Mrs. Becky Hendrix started her career as a CPA back in the 80s for the World Color Press. Her drawing cardship abilities were quickly realized, and she was promoted to head CPA. From at that place she moved on to the Professional Care Service where she remained for fifteen years serving as a CPA, and finally pee-peeing her way up to the Executive Director. Becky was in charge of everywhere 187 employees. My conversation with Becky took a forethought that I did not expect. She attri simplyes her success to the leadershiphip traits that she has acquire over the years, and quoted some(prenom inal) of the very ideas and theories almost verbatim from our class lecture. That was an incredible experience to stunner firsthand how these traits become behaviors and practices.Through aside the course of our interview, Becky fit(p) knocked out(p) the tale of her leadership experience, and pointed out how she has learned many of her characteristics from watching other multitude. Becky severely noted how leadership and management styles have made a forceful c diminishe over the last 30 years from the my way, or the roadway (Hendrix) approach, to a handmaiden leadership approach. Mrs. Hendrix recalled a plaque that habit to hang in her bosses office in the 80s that read Beatings and hangings testament continue until morale remediates That was the strategy that was used back then, that cut the lingering question of Why in the eyes of the employees.Becky provided me with a extensive analogy that explained the concept of putting a screw into a advance with a hammer. Yo u can drive a Screw into a climb on with a hammer, and it leave go in however, both(prenominal) she screw and the display board provide end up forever damaged and the board will eventually wiggle loose. (Hendrix) Short term results can be achieved by subject progeny of toxic leadership, but long term goals will almost perpetually fail. Throughout her experience with Professional Care Services, Becky noticed that approach creation used, and vowed to change it within her area of leadership. She attributes her success to that very idea.Strong inter individualized skills are one of the most important characteristics she outlined for me. By that, she means take time to be kind (Hendrix). To achieve positive results out of the people in which she works with, Becky turned her division upside trim down (Hendrix) or transitioned to a servant leadership philosophy. She wanted her employees to feel corresponding the president of the company was someone who not only cared about them and their concerns, but wanted to be someone who they could come to with any problems or ideas they have. anticipate first to understand before you try to be understood. (Hendrix) By taking time through charismatic leadership to be kind to her employees, and universe empathetic toward their work and personal lives, Becky was able to achieve above median(a) results out of average people.The ability to shut up and listen is a key trait one essential have to be a good leader. I strikeed her if she thought that by cosmos friendly to her employees, and get to screw them personally interfered with her ability to delegate. Becky responded by stating that if you are firm but fair, honest and straight forward with people at all times, you will in turn commandeer respect from your employees which will provide both parties the indispensable tools to excel in their respective positions. unrivaled must beware, however, of be insincere, because everyone will see right through you and lose all respect. One must lead by example and be constantly and actively aware on a everyday basis that everyone is watching the leaders and modeling their actions after yours. People dont care what you bonk until they know that you care (Hendrix).Another key trait that Becky noted was that leaders are the ones who are willing to get up and try it. When she was in her infant stage of leadership, she volunteered to run the store, for one of the managers. She just threw me the keys and walked out the opening I was scared to death, but willing to give it a solidus Yeah, I made some mistakes but I also learned how to keep from qualification them again. (Hendrix) Leadership is a series of conquering fears and taking on challenges regardless if you have all of the answers. Your mindset must be one of I think I can fix that (Hendrix). She unkindly the discussion on leadership traits and skills with a quote from one of her dearie authors, Zig Ziglar. If you want to get all you can out of breeding, you must first help others to get all they can out of life (Hendrix).I told Mrs. Hendrix that she had given me some great insight as to what traits and skills were necessary to being a leader among women, but wanted to know more. For me unfeignedly get an idea of how these ideas and theories can be put into practice, I involve to know how one goes about actually doing these things while being in a high workload-high stress position on a daily basis. Becky stated that it all starts with the golden rule of treating others the way you want to be treated. Take time to stop and think about all(prenominal) stimulus that you make. People will remember the things that you say and the way they perceive you. everlastingly make a conscious effort simulate a make a face on your face (even if you dont feel the likes of it) when transaction with others. When you are in a position of authority, people will course fear you, and model your emotions.If you want to employees to be joyous, simply act happy around them. Secondly, one must make it a point to care others by name at least twice in every conversation. Becky requires every one of the part time employees in her organization to wear a name tag so that she can remember their label and something about them. This is very difficult to do however when you have over 187 people working on your team. For that reason one must use their resources. Becky required her managers to know some personal details about each employee that worked in their store. They would hold special team building events outside of work such as an evening out on the town. When Becky makes a view to a store, she would first brief herself with the manager about the employees who worked there.She would want to know who was doing well, and a little about their personal lives. She would then go to those people and praise them in front of their co-workers. A good strategy to use is to always praise in groups, and criticize in private. (Hendrix) When dealing with toughened employees, many managers unknowingly work around them for fear of having to deal with their strike upts. When this occurs, the leader is actually rewarding the bad employee, and punishing the good employees by making them do the other persons work. This causes the good employees to slack off and learn to complain in order to get what they want. If you dont like what is being done, you better check what is being rewarded (Hendrix).Another Key practice Becky discussed was the military group of questioning. During our interview, Becky performed a card trick to prove a point. She had selected the 6 of diamonds and laid it face down on the desk without my knowledge. She then told me that I was going to fig out what the solution to the problem was (what card was on the desk). She began to ask me a series of questions that caused me to rule out various suites and numbers of cards. I was dazed to find out that after only a few questions, I had fig ured out what card was on the desk. It made me feel like I had rationally come up with the solution on my own, consequently making me feel important about my accomplishment. Rather than criticize others, ask them questions to make them realize on their own what mistakes they are making and how to improve upon them (Hendrix).Finally, I wanted to know how she got to the level of understanding that she has achieved as a leader. From the standpoint of a student interested in becoming a leader, how do you get from point A to Point B? Mrs. Hendrix pointed out that you must take time to develop a clearly delineate and concise personal mission statement. Furthermore, you must look at it each and every day and think about how you can utilize it in every situation. You must learn to become a student of people, and be able to effectively communicate your visions and goals to others (Hendrix). One can begin by taking initiative in their own environment may it be work, school, social groups or any other situation you have the prospect to stand up and be a leader. Be willing to sham the fact that you will fail at times.One who is willing to effort leadership and fails is better than one who never tried at all. (Hendrix). try to what others have to say, and encourage them to provide their input. Never criticize their ideas no matter how bad they may sound to you. This will prevent others from providing feedback that is crucial to your personal development as a leader. Most of all, Becky left me with the idea that leaders must have character and honesty. Leaders are born from the heart, not created or placed into their roles. Always act as a servant to others and listen to what they have to say. Toxic and Tyrannical leadership will library paste like wildfire and destroy everything in its path. You have to make people want to do their part in striving for the common good, but be able and willing to do it yourself (Hendrix).ReferencesHendrix, Becky. Executive Director A shley Vance. 17 October 2014.
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